Sunday, April 11

Mobile app to track municipal service delivery in Bengal

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Bengal is way ahead when it comes to creating man days in rural areas, but it lags on account of preventing open defecation in urban areas. And this, after Bengal overshot the target for setting up sanitary toilets.

According to the Union ministry, as many as 52 municipal bodies in the state couldn’t certify themselves as open defecation free (ODF) till October 2019. State urban development minister Firhad Hakim pulled up the laggards in a meeting with heads of municipalities and corporations in Kolkata on Thursday, where he told them to speed up and see that they become ODF within a month. Chief secretary Rajiva Sinha was also present.

With municipal polls round the corner, the state government isn’t taking chances. It has decided to launch a mobile app on municipal service delivery such as garbage collection, segregation of garbage and turning a portion into compost, drinking water supply, drainage and sewerage. Chairpersons and administrators have been asked to upload the daily work on this app so that the municipal affairs department can monitor it from Nabanna.

The government plans to extend this app service to citizens so that they can upload photos of areas where the municipality is failing in its duties. A citizen can log on to the app and register his complaint to draw the attention of the municipal affairs department, a state official said.


Source: Times of India

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